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Fix: Outlook Shared Calendar Not Showing [Quick Fixes]

Outlook is one of the popular email clients with millions of users around the globe. It offers several amazing features to its users. One such feature is Outlook calendars. You can easily mark your meetings, birth dates of your friends and relatives, and other memorable moments in Outlook calendars. 

If multiple users have to work on the same calendar, Outlook provides you with the option to share it. You can share your calendar with multiple users, so they too can remain alert about the marked activities. But sometimes, when you click on the “Accept” button, you will get an error message, indicating Outlook could not connect you to the shared calendar.

Usually, the message appears as “There was a problem connecting you to the shared calendar. Please ask the person who invited you to send another sharing invitation“. In such cases, it is important to apply the proper troubleshooting methods to fix the error. Here, in this article, we have provided some common workarounds to fix Outlook shared calendar not showing errors. 

Fix Shared Calendar Not Showing Up Outlook Error

To update your calendar permissions, you along with other users with whom you have to share the calendar must log into the Outlook365 web app. After successful login, complete the following steps:

  • The calendar owner needs to update its sharing permissions.
  • The calendar owner has to re-add the scheduling user’s access.
  • The scheduling user should accept the calendar invitation.

Let’s discuss each one of them in brief:

Update sharing permissions

The owner of the calendar has to update the sharing permission. For this, right-click on the calendar to open the Sharing Permissions. In the case of a shared mailbox, a user with access to manage the mailbox’s sharing permissions can directly open the shared mailbox. 

Re-add the User

Many minor issues with Outlook shared calendars can be resolved by re-adding the user. The calendar owner should remove the user’s access to the calendar and then re-add them. You can even edit permission to schedule to a calendar via the integration.

Accept shared invite

The recipient user who has to access the calendar can re-accept the shared calendar invitation via the web app. 

Once these steps are successfully completed, the user who accepts the invitation can see the re-shared calendars in their Outlook email account.

Some Other Fixes For Outlook Calendar Sharing Not Working

If you are still facing problems while using the shared calendar feature of Outlook, try these alternatives:

Use Outlook on a Different OS

Sometimes, the issue arises on any specific operating system. In such cases, you need to check if you are able to access Outlook’s shared calendar on the Web or the Outlook app for macOS and iPhone. If the error is occurring on a Windows device, you might not experience them on other operating systems. If the error message persists even on other OS devices, go to the next step.

Import the Shared Calendar from the Directory

If you’re using the Outlook web application, try to access the shared calendar from the Directory folder. Enter your login credentials to sign in to your account, select Calendar, and then right-click on Other Calendars. Choose Open Calendar, and then navigate to the Directory folder. Locate the shared calendar and press the Open button.

Alternatively, go to Calendar and choose the “Import Calendar” option. Then, directly import the shared calendar from the Directory folder. You need to search for the email account of the calendar owner using the search field.

Create a Shared Mailbox

If all the above methods fail, create a shared mailbox and use PowerShell to assign the calendar permissions. If you use shared mailboxes, all users can use the shared calendar option to add their appointments and schedule activities.


If Outlook shared calendar is not working on your account, check if the option works on the Outlook Web app. You can even import the shared calendar directly from the Outlook Directory to fix the issue. However, if the issue still persists, we recommend you to visit Microsoft’s Support page or ask the professional support team to help you create the shared email account.

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