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How to Fix Gmail Messages are Missing Issue?

Nowadays, Gmail has become an essential part of our daily lives. It is given undeniable importance as a communication tool, especially in the corporate world. It is very easy to send and receive emails from a Gmail account. But sometimes, you may face issues while using your Gmail account. One of the common problems that occur with Gmail accounts is Gmail messages are missing. 

Every time when you encounter a lost or missing email issue on your Gmail account, find the exact cause of the issue. In this post, we have mentioned the common reasons for missing emails and also help you with various methods to recover lost emails in Gmail.

Why are Emails not Showing up in Gmail App or Web?

If your emails are missing from your Gmail account, there are several reasons for such a situation. Some of the common causes for that issue are: 

  • Deleted emails: Instances may arise when you could have deleted the email or the folder by mistake.
  • Misplaced emails: Your emails might have moved to any other folder or labelled and now you are unable to access them.
  • Other reasons: Apart from these, the emails might be forwarded to any other account or might not be properly synced with your Gmail account.

How to Recover Lost or Missing Gmail Messages?

Whether your Gmail messages are missing from iPhone, Android, Windows, or any other system, it is easy to recover them. You can follow the below-mentioned steps to get your emails back:

Method 01: Check the Spam or Trash folder

Before you apply any method to recover your lost emails in Gmail, it is important to the Spam and Trash folder. Sometimes, Gmail marked your incoming emails as spam and they get skipped from the inbox. Similarly, you might have deleted the email by mistake, and then they will be moved to the Trash folder. So, it is important for you to check the trash folder, as well. Though, it is important to note that emails remain in the Spam or Trash folder in Gmail only for 30 days.

Method 02: Look for Archived Emails in Gmail

Another reason for missing Gmail emails is that you might have moved them to archives by mistake. To find them, go to your Inbox and open “All Mails” from the sidebar. Here, all your archived emails will remain in your inbox that you can easily explore.

Method 03: Check for Filters and Blocked Addresses

If you are using Gmail for a quite long time, then you might have created different filters and blocked contacts in your account. For example, you might have applied a filter to automatically delete emails from any specific contact, then you will be unable to find them. 

To recover missing emails on Gmail with this method, go to its settings from the gear icon located on the top. Now, navigate to the “Filters and Blocked Addresses” section and check if there is any existing filter. If there is any filter, click the “Delete” button to remove it. 

Method 04: Disable Email Forwarding Feature

Still wondering why My message has gone missing? Don’t worry if the above method fails to recover your email, it’s time to configure some settings. Sometimes, the Gmail emails get automatically deleted if you have turned on the settings for Email forwarding. The email forwarding feature re-sends a received email to another recipient’s inbox and thus removes that email from your inbox. 

Follow the below-mentioned steps to disable email forwarding in the configuration of your email settings:

  • Open your Gmail account and click the Settings icon appearing in the top-right corner. Then, tap the “See all Settings” button.
  • Choose Forwarding POP/IMAP from the menu bar appearing at the top. Then, choose Disable forwarding.
  • Now, scroll down and tap “Save changes” to save the changes in your email account.

Once you are done with these steps, the forwarding option will get disabled from your account. After that, you will start receiving all the emails properly.


Hope, the above methods help you to recover your lost or missing Gmail messages. You can apply these methods to get your Gmail messages back. If you fail with these methods, you can use the Gmail message recovery tool. Some popular email recovery tools can help you to recover your emails on Windows/Mac/Android/iPhone devices. These softwares can help you to find and recover lost/missing emails in Gmail.

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